CBHNP was created and exists today because of strong and
lasting partnerships. Founded by the partnership of mental health and addiction
providers of the Pennsylvania Community Providers Association in response to
Pennsylvania’s move toward mandatory managed care, we have a deep understanding
of the needs of our main stakeholders – Members and providers. This foundation
gives us the unique perspective and expertise that is necessary to develop
lasting partnerships with our customers. Many of our customers have been with
CBHNP for years and continue to partner with us as their business grows and as
program expansion occurs.
Since the beginning, CBHNP has remained true to its mission –
to provide the best behavioral health solutions to our Members, their families,
and our communities. To accomplish our mission we manage behavioral health
program costs effectively and efficiently while protecting the values and
mission of our stakeholders in order to maximize dollars for direct care. Our
mission is supported by our corporate values – Excellence, Integrity,
Accountability, Relevancy, and Innovation – setting us apart from others in the
industry and has been the foundation of our success.
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Company
Facts
- Founded in 1994 by service providers
- Incorporated in 1995
- Clients include:
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Commercial Health Plans
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Public Health Plans
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Government Agencies
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Public Programs
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County Agencies
- Over 1,500 provider agencies/facilities
- Serving almost 4 million Members
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As a corporation, CBHNP has always embraced the principles of
Continuous Quality Improvement (CQI). Every department is committed to CQI by
assuring, controlling, and improving the quality of all services based on
quality improvement activities, principles, and findings. Our Quality
Improvement Program and our Quality Improvement Committee ensures and monitors
the progress of CQI across all operational activities.
These efforts were rewarded in November 2006 when we were
awarded full accreditation from the National Committee for Quality Assurance
(NCQA) for our Medicaid line of business. NCQA is approved by the Department of
Health as a certified utilization review entity and “full” accreditation is the
highest ranking that is offered to Medicaid product lines and covers a three
year period. Visit www.ncqa.org
to learn more about NCQA and the effort it takes to achieve this award.
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